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  1. Programs
  2. Certified Travel Counselor (CTC)

Certified Travel Counselor (CTC)

The Travel Institute

Certification

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Do you have what it takes to be an effective manager? Do you have the skills that employers look for when they make decisions on who to promote? The learning toolbox that makes up the Certified Travel Counselor program prepares you to face the new demands of today’s travel managers. Each of the online course topics builds upon each other – and you will see how the courses create a complete management preparation program.

Cost

Online $599Show moreShow less

Format

Online

Eligibility Calculator

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

This program consists of a series of online videos delivered by experienced, engaging educators who provide you with practical advice that can be used immediately. These courses are available anytime 24/7 in our unique online environment. Certification Requirements: Candidates must fulfill the following requirements to enroll: - A minimum of 5 years of industry experience selling travel - Have completed the CTA® course and have passed the CTA® Exam (*testing-out available) Candidates must fulfill the following requirements to earn their CTC Certification: - Pass the proctored CTC® exam with a grade of 70% or higher - Complete a white paper or submit a qualifying project - Earn a minimum of ten (10) Continuing Education Units (CEUs) annually to maintain Certification and participate in the public Certified Travel Agent Directory.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

  • Apply coaching, mentoring, and team‑building techniques to develop high‑performing travel industry teams
  • Use conflict management, emotional intelligence, and DISC behavioral insights to strengthen workplace relationships and resolve challenges
  • Execute negotiation, presentation, and sales strategies to support business growth and client relationship management
  • Apply accounting, budgeting, and financial analysis principles to manage travel business operations and profitability
  • Plan and manage projects using structured project management methods to lead organizational change within travel businesses
Career Pathways

Occupations this program prepares you for

  • Travel Agents41-3041.00
  • Concierges39-6012.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certification)

  • Customer financial considerations and accommodation preferences — assess through structured consultations and translate into tailored itinerary recommendations with minimal oversight.
  • Domestic and international tour packages — plan, price, and sell to customers by comparing carrier tariffs and hotel rate books independently.
  • Travel cost calculations for multi-leg itineraries — compute accurately using GDS software and package pricing tools with routine managerial spot-checks.
  • Client, vendor, and travel package records — maintain and update consistently in CRM software to support ongoing account management.
  • Reservation conflicts or availability gaps — identify and resolve by coordinating alternative carriers or accommodations within familiar booking systems.
  • Promotional travel incentives — present persuasively to prospective customers by matching offers to stated travel goals during in-person or phone consultations.
  • Customer correspondence regarding booking confirmations and itinerary changes — draft clearly using office suite and email software within standard agency turnaround times.
  • Transportation ticketing requests — process for a regular client portfolio through carrier system links, verifying accuracy before delivery.
  • Geographic and cultural destination knowledge — apply when advising customers on points of interest, entry requirements, and local customs for commonly booked regions.
  • Time management across concurrent client bookings — demonstrate by prioritizing tasks and meeting reservation deadlines in a moderately busy agency environment.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported