Customer Service Institute of America

Certified Customer Experience Professional

The Customer Service Institute of America and the Training Bank have partnered together to create Maximizing the Customer Experience. This course leads to a certification as a Certified Customer Experience Professional giving you all the tools you need.

Certified Customer Service Manager

Our Certified Customer Service Manager Course and the only formal and internationally recognized “Certified Customer Service Manager” designation has been developed with a mix of technical rigor and practical workplace-based projects with a focus on developing leaders in the customer service discipline. It’s your gateway to a better future for you and stellar service for your customers.