Telecommunications Equipment Installers and Repairers, Except Line Installers
Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.
SOC: 49-2022.00
Common Job Titles
Central Office Technician
Install and Repair Technician
Service Technician
Telecommunications Technician
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
KnowledgeAnalyze telecommunications system malfunctions and performance issues using diagnostic equipment and test sets to identify root causes.
Proficient
Hands-onPerform installation and configuration of switching, distribution, and routing equipment in central offices and customer premises, following technical specifications.
Proficient
Hands-onOperate cable testers, digital multimeters, and tone generator kits to verify circuit integrity and troubleshoot telecommunication lines.
Proficient
KnowledgeEvaluate telecommunications equipment performance and service quality through operations monitoring and quality control analysis procedures.
Proficient
Hands-onExecute repair and maintenance of telephone, cable television, and Internet equipment on customer property using specialized hand tools and test equipment.
Proficient
KnowledgeApply knowledge of telecommunications protocols, computers, and electronics to configure VoIP systems and network communication equipment.
Proficient
Hands-onManipulate fiber optic cables and wiring systems using precision tools such as cable splicers, punchdown tools, and wire strippers.
Proficient
KnowledgeAssess customer service needs and equipment requirements through active listening and systems analysis in residential and commercial settings.
Proficient
MindsetEngage with customers to explain service issues and technical procedures while maintaining professionalism and customer satisfaction.
Developing
KnowledgeInterpret technical documentation, circuit diagrams, and equipment schematics to guide installation and repair work across diverse telecommunications systems.
Developing
MindsetCommit to public safety protocols and regulatory standards when working with electrical systems and telecommunications infrastructure.
Developing
KnowledgeSelect appropriate equipment, tools, and materials for telecommunications installations based on site conditions, system specifications, and customer requirements.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Telecommunications Equipment Installers and Repairers, Except Line Installers (2024)
Estimated Total Employment (U.S.)
153,890
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $42,440. 25th percentile: U.S. $50,580. 50th percentile: U.S. $62,630. 75th percentile: U.S. $80,040. 90th percentile: U.S. $94,970. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$42,440
10% of workers earn the following or more
$94,970
Workers on average earn
$66,650
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.4/5
Telecommunications4.4/5
Computers and Electronics4.2/5
English Language4.0/5
Mathematics3.5/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
