Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
SOC: 49-2011.00
Common Job Titles
ATM Technician (Automated Teller Machine Technician)Computer TechnicianCopier TechnicianService Technician
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- Hands-onPerform diagnostic testing and repair procedures on computers, ATMs, and electronic office machines using digital multimeters, oscilloscopes, and specialized diagnostic equipment.Proficient
- KnowledgeApply knowledge of computers, electronics, and mechanical systems to repair and maintain diverse office automation equipment independently.Proficient
- KnowledgeDemonstrate continuous learning of emerging technologies and operating systems including Windows, Linux, and network protocols to maintain current technical competency.Proficient
- KnowledgeAnalyze electronic equipment malfunctions and system failures through systematic troubleshooting and critical evaluation of diagnostic data.Developing
- KnowledgeEvaluate hardware and software configurations for compatibility and optimal performance when making decisions about equipment selection and installation specifications.Developing
- Hands-onOperate specialized testing instruments including protocol analyzers, cable verifiers, and signal generators to diagnose network connectivity and electronic component issues.Developing
- MindsetEngage with customers to understand equipment problems and service requirements through active listening and clear technical communication in field and office settings.Developing
- Hands-onExecute preventive maintenance procedures and quality control inspections following manufacturer specifications and safety protocols.Developing
- KnowledgeApply technical documentation, service manuals, and schematic diagrams to guide repair procedures and component replacement decisions.Developing
- KnowledgeExplain technical issues and repair recommendations to non-technical stakeholders in clear, customer-focused language during service calls and follow-up communications.Developing
- Hands-onManipulate hand tools, soldering equipment, and precision instruments to disassemble, repair, and reassemble electronic components and mechanical assemblies.Developing
- KnowledgeApply time management and work prioritization strategies to manage multiple service calls and repair tasks efficiently within service level agreements.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Computer, Automated Teller, and Office Machine Repairers (2024)
Estimated Total Employment (U.S.)
73,010
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $35,120 |
| 10% of workers earn the following or more | $69,560 |
| Workers on average earn | $49,820 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Computers and Electronics4.3/5
- Customer and Personal Service4.0/5
- Mechanical3.6/5
- Engineering and Technology3.1/5
- English Language3.0/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Adobe AcrobatExtensible markup language XMLHypertext markup language HTMLJavaScriptLinuxMicrosoft AccessMicrosoft Active DirectoryMicrosoft Active Server Pages ASPMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordServiceNowStructured query language SQLUNIX
Technology Skills
Call tracking softwareCisco Systems VPN ClientDatabase softwareDebugging softwareEmail softwareExtensible stylesheet language XSLIBM NotesIBM WebSphere
Tools & Equipment
Adjustable widemouth pliersAir compressorsArmored carsAsynchronous transfer mode ATM analyzersBit error rate testers BERTCable verifiersCombination wrenchesComputer servers