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  1. Occupations
  2. Computer, Automated Teller, and Office Machine Repairers

Computer, Automated Teller, and Office Machine Repairers

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

SOC: 49-2011.00

Common Job Titles

  • ATM Technician (Automated Teller Machine Technician)
  • Computer Technician
  • Copier Technician
  • Service Technician

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • Hands-onPerform diagnostic testing and repair procedures on computers, ATMs, and electronic office machines using digital multimeters, oscilloscopes, and specialized diagnostic equipment.
    Proficient
  • KnowledgeApply knowledge of computers, electronics, and mechanical systems to repair and maintain diverse office automation equipment independently.
    Proficient
  • KnowledgeDemonstrate continuous learning of emerging technologies and operating systems including Windows, Linux, and network protocols to maintain current technical competency.
    Proficient
  • KnowledgeAnalyze electronic equipment malfunctions and system failures through systematic troubleshooting and critical evaluation of diagnostic data.
    Developing
  • KnowledgeEvaluate hardware and software configurations for compatibility and optimal performance when making decisions about equipment selection and installation specifications.
    Developing
  • Hands-onOperate specialized testing instruments including protocol analyzers, cable verifiers, and signal generators to diagnose network connectivity and electronic component issues.
    Developing
  • MindsetEngage with customers to understand equipment problems and service requirements through active listening and clear technical communication in field and office settings.
    Developing
  • Hands-onExecute preventive maintenance procedures and quality control inspections following manufacturer specifications and safety protocols.
    Developing
  • KnowledgeApply technical documentation, service manuals, and schematic diagrams to guide repair procedures and component replacement decisions.
    Developing
  • KnowledgeExplain technical issues and repair recommendations to non-technical stakeholders in clear, customer-focused language during service calls and follow-up communications.
    Developing
  • Hands-onManipulate hand tools, soldering equipment, and precision instruments to disassemble, repair, and reassemble electronic components and mechanical assemblies.
    Developing
  • KnowledgeApply time management and work prioritization strategies to manage multiple service calls and repair tasks efficiently within service level agreements.
    Developing

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Computer, Automated Teller, and Office Machine Repairers (2024)

Estimated Total Employment (U.S.)

73,010

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $35,120. 25th percentile: U.S. $38,290. 50th percentile: U.S. $46,860. 75th percentile: U.S. $59,420. 90th percentile: U.S. $69,560. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$35,120
10% of workers earn the following or more$69,560
Workers on average earn$49,820

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Computers and Electronics4.3/5
  • Customer and Personal Service4.0/5
  • Mechanical3.6/5
  • Engineering and Technology3.1/5
  • English Language3.0/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Adobe Acrobat
  • Extensible markup language XML
  • Hypertext markup language HTML
  • JavaScript
  • Linux
  • Microsoft Access
  • Microsoft Active Directory
  • Microsoft Active Server Pages ASP
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • ServiceNow
  • Structured query language SQL
  • UNIX

Technology Skills

  • Call tracking software
  • Cisco Systems VPN Client
  • Database software
  • Debugging software
  • Email software
  • Extensible stylesheet language XSL
  • IBM Notes
  • IBM WebSphere
Tools & Technology: Technology Skills

Tools & Equipment

  • Adjustable widemouth pliers
  • Air compressors
  • Armored cars
  • Asynchronous transfer mode ATM analyzers
  • Bit error rate testers BERT
  • Cable verifiers
  • Combination wrenches
  • Computer servers
Tools & Technology: Tools & Equipment

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • Calibration Technologists and Technicians 17-3028.00
  • Electrical and Electronics Repairers, Commercial and Industrial Equipment 49-2094.00
  • Telecommunications Equipment Installers and Repairers, Except Line Installers 49-2022.00
  • Electrical and Electronic Engineering Technologists and Technicians 17-3023.00
  • Electromechanical Equipment Assemblers 51-2023.00

Moderately Similar

  • Robotics Technicians 17-3024.01
  • Coin, Vending, and Amusement Machine Servicers and Repairers 49-9091.00
  • Computer User Support Specialists 15-1232.00
  • Electrical and Electronics Installers and Repairers, Transportation Equipment 49-2093.00
  • Industrial Machinery Mechanics 49-9041.00

Related

  • Software Developers 15-1252.00
  • Medical Equipment Repairers 49-9062.00
  • Audiovisual Equipment Installers and Repairers 49-2097.00
  • Electronic Equipment Installers and Repairers, Motor Vehicles 49-2096.00
  • Camera and Photographic Equipment Repairers 49-9061.00
  • Computer Hardware Engineers 17-2061.00
  • Avionics Technicians 49-2091.00
  • Aerospace Engineering and Operations Technologists and Technicians 17-3021.00
  • Computer Numerically Controlled Tool Operators 51-9161.00
  • Computer Numerically Controlled Tool Programmers 51-9162.00

Related Programs

Education programs that prepare you for this occupation

  • CourseTechnology Support and ServicesIssuer: Career and Technical Education, Alabama State Department of Education (ALSDE)
  • CoursePlumbing and PipefittingIssuer: Career and Technical Education, Alabama State Department of Education (ALSDE)
  • CourseCTE Lab in Information TechnologyIssuer: Career and Technical Education, Alabama State Department of Education (ALSDE)
  • CourseCTE Lab in Hospitality and TourismIssuer: Career and Technical Education, Alabama State Department of Education (ALSDE)
  • CourseCTE Lab in Architecture and ConstructionIssuer: Career and Technical Education, Alabama State Department of Education (ALSDE)
  • CertificationCCT Field TechnicianIssuer: Cisco Systems
  • CertificateIT Technician Pathway: Stage 1 Computer Retail Sales and SupportIssuer: East Los Angeles College
  • CertificateMicro-Computer Upgrade & RepairIssuer: Arkansas State University Mid-South
  • CertificateInformation TechnologyIssuer: Los Angeles Trade Technical College
  • CertificateLAN/WANIssuer: Brookdale Community College