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  1. Programs
  2. Lean Office

Lean Office

Alabama Training Network

Course

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Only 20% of total lead time results from manufacturing activities.

Duration

8 Hours

Format

Hybrid

Eligibility Calculator

Which aid programs apply to this program?

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

Only 20% of total lead time results from manufacturing activities. This means that even with a "lean" shop floor atmosphere, a traditional functional office environment can serve as a bottleneck for responding to customers. This course will provide an understanding of the characteristics and benefits of a lean office vs. a traditional office environment, and participants will learn how to categorize value added vs. non-value added activities in an office environment and learn ways to eliminate waste.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

  • Apply Lean Principles In Office Environments
  • Eliminate Non Value Added Activities In Office Processes
  • Improve Lead Time In Administrative Operations
Career Pathways

Occupations this program prepares you for

  • First-Line Supervisors of Office and Administrative Support Workers43-1011.00
  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive43-6014.00
  • General and Operations Managers11-1021.00
  • Management Analysts13-1111.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Course)

  • Work schedules and duty assignments — prepare and distribute under supervisor review for a small office administrative team.
  • Company policies and work procedures — interpret and relay to staff members using written and verbal communication in a standard office environment.
  • Customer inquiries and basic complaints — respond to using established policies and scripts under direct supervisory guidance.
  • Employee timekeeping and attendance records — review and flag discrepancies for correction in a payroll or HR tracking system.
  • Production or shipping activity logs — verify details by reviewing standard reports under direction from senior management.
  • Document management software — navigate and organize digital files to support routine administrative workflows in an office setting.
  • Performance problems of individual employees — identify and report to senior supervisors using structured observation and basic documentation.
  • Active listening skills — apply during team briefings and one-on-one conversations to understand employee concerns in an office support context.
  • Job candidates for entry-level roles — assist in screening applications and scheduling interviews under the direction of an HR manager.
  • Customer relationship management (CRM) software — enter and retrieve basic customer data to support service and administrative operations.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported