Claims Adjusters, Examiners, and Investigators
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
SOC: 13-1031.00
Common Job Titles
Claims AdjusterClaims AnalystClaims ExaminerClaims Representative
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Claims Adjusters, Examiners, and Investigators (2024)
Estimated Total Employment (U.S.)
305,020
Wage Distribution by Percentile
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $47,810 |
| 10% of workers earn the following or more | $112,150 |
| Workers on average earn | $78,770 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.7/5
- English Language4.4/5
- Administrative3.8/5
- Mathematics3.7/5
- Computers and Electronics3.4/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
Apple SafariMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMozilla FirefoxZoom
Technology Skills
4n6xprt Systems StiffCalcsADP softwareARSoftware WinSMACAgency Management Systems AMS 360AutoClaims Direct DirectLinkAutomatic Data Processing AutosourceAutomatic Data Processing Claims Manager & DispatchAutomatic Data Processing Estimating
Tools & Equipment
Data collectorsDesktop computersEvent data recordersField computersHandheld computersMeasure markersMobile wireless handheld communication devicesNotebook computers