Postal Service Mail Sorters, Processors, and Processing Machine Operators

Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

SOC: 43-5053.00

Common Job Titles

Automation ClerkDistribution ClerkMail HandlerMail Processor

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • Hands-onPerform high-volume mail handling and sorting operations using manual and automated sorting equipment in a fast-paced postal facility.
  • Hands-onOperate mail processing machinery including barcode sorters, optical character readers, and conveyor systems while monitoring equipment performance and maintaining processing standards.
  • KnowledgeClassify incoming and outgoing mail by destination, type, and delivery route following USPS regulations and sorting protocols.
  • KnowledgeApply postal addressing standards and routing procedures to ensure accurate mail distribution across local and national networks.
  • Hands-onManipulate mail scales, packaging machines, and canceling equipment to prepare shipments and process outgoing mail according to weight and size specifications.
  • KnowledgeIdentify equipment malfunctions and operational irregularities in mail processing systems during routine operations monitoring and quality checks.
  • MindsetEngage with supervisors and team members to coordinate workflow and resolve processing issues in a collaborative postal service environment.
  • KnowledgeExplain USPS sorting procedures and mail handling protocols when training new employees or providing guidance to team members.
  • KnowledgeDemonstrate use of postal information systems and barcode scanning technology for tracking shipments, recording processing data, and managing inventory.
  • Hands-onExecute minor adjustments and troubleshooting procedures on mail processing equipment to maintain operational efficiency and minimize downtime.
Wage Data According to the Bureau of Labor Statistics

Annual wage data for Postal Service Mail Sorters, Processors, and Processing Machine Operators (2024)

Estimated Total Employment (U.S.)

111,930

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$42,600
10% of workers earn the following or more$74,050
Workers on average earn$58,310

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • English Language3.0/5
  • Production and Processing2.5/5
  • Customer and Personal Service2.4/5
  • Administrative2.3/5
  • Administration and Management2.2/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft SharePointMicrosoft WordSAP softwareTeradata Database

Technology Skills

Address Management System AMSAutomated Package Processing System APPSBarcode reader softwareDelivery Routing System DRSDelivery operations information system DOISDirectory softwareElectronic Time Clock ETCMulti-line optical character reader OCR software

Tools & Equipment

AddressographsAutomatic airline assignment systemsAutomatic pallet unloadersBarcode scannersBarcode sortersCompact assignment machinesComputer data input scannersConveyor belts