Arbitrators, Mediators, and Conciliators

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

SOC: 23-1022.00

Common Job Titles

Alternative Dispute Resolution Coordinator (ADR Coordinator)ArbitratorLabor ArbitratorMediator

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • KnowledgeAnalyze dispute facts, legal arguments, and evidentiary materials in mediation and arbitration proceedings, applying knowledge of law and government.
  • KnowledgeFormulate written arbitration awards and mediation agreements independently, synthesizing legal principles with negotiated party terms.
  • KnowledgeDesign dispute resolution processes and settlement structures tailored to specific case circumstances and party needs, thinking creatively.
  • MindsetIntegrate conflicting party interests and legal requirements when facilitating dispute resolution outside the court system.
  • KnowledgeEvaluate compliance with legal standards and dispute resolution protocols independently, while reviewing case documentation and party submissions.
  • MindsetAdvocate mutual consent and collaborative problem-solving approaches when negotiating with parties in high-conflict situations.
  • MindsetBalance impartiality with empathetic engagement when establishing and maintaining interpersonal relationships with disputing parties.
  • KnowledgeJudge the credibility and relevance of witness testimony and documentary evidence during hearings, under time constraints and procedural rules.
  • MindsetEngage parties in active dialogue and collaborative negotiation using persuasion and social perceptiveness to facilitate consensus.
  • KnowledgeInterpret complex legal documents, contracts, and statutory requirements for parties with varying levels of legal knowledge, ensuring comprehension.
Wage Data According to the Bureau of Labor Statistics

Annual wage data for Arbitrators, Mediators, and Conciliators (2024)

Estimated Total Employment (U.S.)

7,860

Wage Distribution by Percentile

MetricU.S.
10% of workers earn the following or less$46,200
10% of workers earn the following or more$133,480
Workers on average earn$91,170

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Law and Government4.2/5
  • English Language4.2/5
  • Personnel and Human Resources4.0/5
  • Administration and Management3.0/5
  • Education and Training2.7/5
Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft SharePointMicrosoft WordOracle PeopleSoftSAP softwareSalesforce software

Technology Skills

Enterprise resource planning ERP softwareScheduling softwareWeb browser softwareWord processing software

Tools & Equipment

Computer data input scannersDesktop computersLaser facsimile machinesMulti-line telephone systemsNotebook computersPersonal computersPhotocopying equipment